1. Responsible Gambling
1.1. RealRoll.com offers a range of services to assist you if you feel that you are developing a dependency towards gambling. We have in place a series of measures, which will help you play in a safe environment. You understand that when you are playing games of chance that involve money, the outcome can never be sure. We have developed tools that will make your gaming experience safer. This service is available to you on a 24-hour basis. We encourage you to consider these measures when playing on any site you can visit through our site.
1.2 RealRoll.com does not allow anyone under 18 years of age to open an account on any Websites that we promote. Should you be under 18 years of age and attempt to open an account with any Website that we promote or should you assist an underage person in opening an account with any Website that we promote, you are in breach of the law.
1.3 RealRoll.com is committed in providing an outstanding service to its customers. As part of this commitment we endeavour to assist our customers in gambling responsibly with the tools listed under this section. RealRoll.com shall always strive to reasonably enforce its social responsibility, however, we trust you understand that human error cannot be completely ruled out and we therefore solicit your full collaboration at all times. We shall take no responsibility and exclude all form of liability should you continue gambling or persist in using the Website, with the intent of avoiding the relevant measures in place.
2.1 The Terms and Conditions defined in this text (hereinafter referred to as “Terms and Conditions”) regulate the usage of the games provided through www.RealRoll.com
2.2 RealRoll.com is here referred to as “Real Roll”, “We”, “Us” or “Our” and the Player and registered Account Holder shall be referred to as “You”, “Yours”, “User” or “the Player”, as and where appropriate.
2.3 RealRoll.com reserves the right to modify these Terms and Conditions from time to time for a number of reasons, including to comply with applicable laws and regulations, as well as other regulatory requirements, consequently we may amend this agreement between you and Casumo at any time. The full Terms and Conditions are available on the front page of the Website at all times. It is always recommended to check the Terms and Conditions from time to time to ensure that you agree with them.
3. Intellectual Property
3.1 Additionally, you agree not to do anything that will harm or potentially harm the rights, including the intellectual property rights, held by RealRoll.com.
4. Breaches, Penalties and Termination
4.1. If you breach any provision of these Terms and Conditions or should we have a reasonable ground to suspect that you have breached them, any casino you visit through our page reserves the right to not open, to suspend, or to close your Account, or withhold the payment of your winnings and apply such funds on account for any damages due by you.
4.2 Should we delay or fail to enforce our rights under these Terms and Conditions, this does not mean that we are losing or waiving the rights afforded by them where set timelines have not been set out. The same shall also apply to you.
4.3 We will not be liable to you for any breach of these Terms and Conditions which arises because of any circumstances that we cannot reasonably expected to control.
4.4 These Terms and Conditions constitute the entire understanding between you and us with respect to the use of our Websites and, save in the case of fraud, they shall supersede all prior or contemporaneous communications, proposals and agreements, whether electronic, oral or written, between you and us with respect to the Websites.
5. Complaints & dispute resolution procedure
5.1 You may contact our customer support service according to the instructions located at the Websites should you wish to make any complaints regarding our services.
5.2 Complaints are handled in the support department and escalated in the organisation of RealRoll.com in cases where the support personnel do not solve the case immediately. The player shall be reasonably informed about the state of their complaint. We always endeavour to resolve complaints in the least time possible.
6.1 The information any casino you can visit through our site collect enables them to ensure that you can enjoy safe and user-friendly browsing conditions. Their aim is to offer the best possible services, whilst making sure that gaming on their sites remains fun. You therefore acknowledge that they collect and use your personal data so that you may access their Websites and also to allow your participation in the Games they offer. They will protect your personal information and comply with applicable data protection laws in respect of the documents you supply to them. Your personal information is processed in accordance with their Privacy and Cookies policy, a copy of which is always available on the FrontPage of any casino Website.